Double 11 shopping consumer warning Henan industry and Commerce Bureau to remind you

"double 11" as everyone shopping competition the prime time, many consumers in the early time, it has put things into their shopping cart. November 9th, the provincial Trade and Industry Bureau 12315 command center issued a double 11 shopping consumer alert to remind consumers not to blindly, impulse consumption, must be based on their own needs scientific and rational shopping. "Double 11" period, businesses have launched promotions to attract consumers to price, discount, full cut, gifts and prizes, but some businesses will first raise commodity price and then discount price hikes, caused by the illusion, consumers must keep their eyes open, put anti price maoerni.

provincial Trade and Industry Bureau 12315 command center relevant person in charge reminded consumers to make good use of 7 days no reason to return the right. "Consumer protection law", the operator uses the sales network, TV, telephone, mail and other goods, consumers have the right to return within 7 days from the date of receipt of goods, and without justification. But some of the goods except: consumer custom; perishable; online download or unpacking of consumer audio and video products, computer software and other digital products; delivery of newspapers and periodicals.

although the arrival of a lot of 11 things will be discounted, but the majority of consumers also need rational consumption, blind purchase will only cause unnecessary losses! According to the nature of the goods and consumers should not return to confirm the purchase of goods, is not subject to unreasonable return. The goods returned by consumers shall be in good condition, and the operator shall return the commodity price paid by the consumers within 7 days from the date of receipt of the returned goods. The freight of the returned goods shall be borne by the consumers, and the operators and the consumers have agreed otherwise. Consumers should consider the cost of the return of the purchase price may be faced with the problem, with the merchant agreed to retain evidence, there is no agreement to buy the best shipping insurance.

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