shop to do business is not simply to say, there are often more points of attention, so as to be able to make the business success probability is higher. So, what are the operating point of the shop? Let Xiaobian for you, see if you can pay attention to in the course of business operations.
not overdo sth.
must not have been staring at the customer entangled, chatter to introduce non-stop. Xiao Li has been afraid to go home only a dozen steps that pharmacy. This pharmacy facade style, shelves are open, is a typical drug supermarket. It should be said that there is no inconvenience to buy drugs here, and sales staff is very enthusiastic…… Bad is bad in "very enthusiastic". When the customer enters the hall, the door of the counter will continue to pass moves Lai sound, and beside the shelf salesman also immediately went up around you, if you say to want to buy cold medicine, he immediately brought you to the shelf, take some cold medicine off the reel introduction, can not wait to let you buy a try to go home. That passion, so that you can not advance and retreat.
points two: Shop know-how
either your own shop when the boss or employed as a clerk, the shop is small, but a lot of business knowledge, how to open a shop, how to open a good shop, these tips may be helpful to you.
three points: pay attention to the commodity arrangement
goods are all arranged in an orderly manner, may not be a good business, in certain circumstances, some goods deliberately make it messy but can attract customers.
shop operating points four: do a good job of after-sales service
pre flattery, not as intimate after-sales service.
five points: small customer care in place
spend only 1 yuan of customers, more than $100 to spend on your business more affected.
points six: speak attention to the occasion, avoid shop quarrel
in front of the customers at clerk or argument is equal to the customer off the premises. In particular, some couples shop, the outcome of the dispute is the customer heart tired no longer patronize.
points seven: timely observation of goods
is the essence of the customer is implied: buy on the other! Therefore, the goods can not be sold to go, must be prepared. If you are out of stock, you can inform the purchase time, and leave the customer’s phone number, address. Door-to-door can make customers feel your sincerity.