Embed from Getty ImagesIn years to come, there is a good chance west London tennis fans will want to brag about the time they were at Queen’s Club to witness the tournament debut of a fresh faced youngster from Canada.No-one who was lucky enough to see 18-year-old Felix Auger-Aliassime get the better of Stefanos Tsitsipas will have been left in any doubt at all about the likely future for this newcomer.He was up against the world number six from Greece who has himself been nothing short of sensational in the past year – beating top names and reaching a Grand Slam semi-final already.And yet, the Athenian was made to appear almost ordinary by an unfeasibly assured young man who has variety in his armoury and ice cool veins when it comes to decision making and coping with pressure. Break points do not faze him, he merely goes up a gear to get out of trouble.Embed from Getty ImagesAuger-Aliassime looks a natural on grass and that first ATP singles title is only a matter of time. It could even be on Sunday.Tsitsipas has been superb this year, but here he was looking flustered. He lost three times to the man two years his junior before they turned professional and he had already lost the first competitive clash between the pair at Indian Wells in March.At one stage, he crashed his racket into the turf in frustration, as if envisaging 15 more years of agony at the hands of his nemesis. The pair are that good that this could be one of many clashes down the line.Tsitsipas admitted the prospect of getting the better of Auger-Aliassime could be a problem for him in the years ahead.“It does worry me,” he conceded. “I mean, it’s upsetting obviously that he’s better than me. I have to accept that he’s better than me. I might never beat him but if I think that way, just need to wait, years maybe, for that chance to come.“He’s beaten me every single time we have faced each other. He has the whole package to play big. I’m sure if he ever gets the difficult chance to play Nadal, Djokovic or Federer, he’s going to beat them, for sure. I will not be surprised if he gets wins over those guys. We will definitely see him in the top five.”And can the young man really go all the way and secure the Fever-Tree title? “No doubt about it,” Tsitsipas said. “I wouldn’t be surprised. I think he can win Grand Slams, to be honest with you.”Auger-Aliassime took the first set 7-5 after 51 minutes – the key being the winning of a high percentage of first serve points. He was patient in eking out an advantage, but once in front, he scented blood and went for the kill, breaking serve at the start of the second set to race into a 3-0 lead. He never let his opponent back into it and a time-out called by the Greek for a shoulder massage from the trainer seemed almost symbolic of the pain the teenager was causing him.Today, Auger-Aliassime takes on Andy Murray’s doubles partner Feliciano Lopez in the second semi-final of the day – the Spaniard having recovered from a set down to beat Milos Raonic 4-6, 6-4, 7-6 in a long quarter-final encounter yesterday.In the first semi-final, Daniil Medvedev will fly the Russian flag after making short work of Argentinian Diego Schwartzman, 6-2, 6-2 in his last-eight tie. His opponent will be Gilles Simon, who prevailed in an all-French affair against compatriot Nicolas Mahut 7-6, 5-7, 7-6. Follow West London Sport on TwitterFind us on Facebookby Taboolaby TaboolaSponsored LinksSponsored LinksPromoted LinksPromoted LinksRecommended for youLifestly.com25 Celebs You Didn’t Realize Are Gay – No. 8 Will Surprise WomenLifestly.comUndoAspireAbove.comRemember Pauley Perrette? Try Not To Smile When You See Her NowAspireAbove.comUndoZen HealthLittle Family Stars Confirm Very Sad NewsZen HealthUndoLifestly.comAt 78, Pele lives in this modest mansionLifestly.comUndoHappyTricks.comHer House Always Smells Amazing – This is how She Does It!HappyTricks.comUndoSky-Elite-NewsHusband Illustrates Everyday Life With Wife In 19 PicturesSky-Elite-NewsUndoUsed Cars | Search AdsUsed Cars in Tuen Mun Might Be Cheaper Than You ThinkUsed Cars | Search AdsUndoStyleReadsMagnesium Deficiency Causes Heart Attacks! Eat These 15 FoodsStyleReadsUndo
24 June 2010The Dutch national football squad, which is based in Johannesburg for the duration of the 2010 Fifa World Cup, has left a lasting legacy in Johannesburg – an Orange Cruyff Court football pitch in Hillbrow.Residents of Hillbrow were completely bowled over when the Dutch squad rolled in for the opening of the pitch, which represents a lasting legacy for Hillbrow’s underprivileged children, and was donated on behalf of the football team known as the “Oranje”.The Cruyff Court was officially opened by the Dutch squad, as they joined the Hillbrow community, along with various Dutch and South African dignitaries on Thursday, 10 June at the Madulamoho Housing Association’s BG Alexander building. Former Dutch star players Johan Cruyff and Ruud Gullit were also present.‘Absolutely fantastic’“It’s absolutely fantastic and it’s very significant,” said Chris Lund, Madulamoho’s chief financial officer. “Social housing is not just about shelter. It’s also about providing for people’s needs and making a contribution to the community.”With broken pipes, a collapsed sewerage system and extreme pest-infestation, the colossal BG Alexander building, located in the heart of Hillbrow, was once a hijacked building that was deemed unfit for human habitation.But with the help of Madulamoho – Sesotho for “living together” – and the Johannesburg Social Housing Company, the residential building has been restored and today has a full catering kitchen, recreation halls, a day care facility and now an authentic Cruyff Court.“Madulamoho, along with the Ekhaya Neighbourhood Precinct, has been making major inroads in Hillbrow with housing and social development,” said Renier Erasmus, the chief executive of Madulamoho.‘Make this neighbourhood a community’“The Cruyff Court is part of a larger plan to make this neighbourhood a community, and we are incredibly grateful for it.”The Orange Cruyff Court will serve as a venue for the Hillbrow Community Coach Project, a combined soccer and life skills programme that teams up professional football players with local youth.The programme was made possible by the Netherlands’ Cruyff Foundation in collaboration with Wits University, the Royal Netherlands Embassy and the Royal Netherlands Football Association.Madulamoho was established in 2004 to roll out transitional and communal housing in Johannesburg’s inner city.It has provided housing for more than 2 400 low-income tenants. The association aims to create opportunities for residents to engage in sports and recreational activities such as boxing, soccer, karate and aerobics.Source: City of Johannesburg
5 February 2015The University of Cape Town has signed a memorandum of understanding with the Swiss Federal Institute of Technology, a leading European university focused on innovation and the natural sciences.The agreement will strengthen a collaboration that will facilitate a two-way exchange of high-level ideas on issues crucial to both continents, including urbanisation, infectious diseases, material science and data-intensive research.African voiceVice-Chancellor Dr Max Price signed the MOU with ETH Zurich in January, en route to the Global University Leaders Forum at Davos. He was the only African university head to be invited.Both platforms have enabled Price to ensure that there is an African voice in global debates around issues such as health and urbanisation, and that international leaders inform research (and teaching) on the continent.Future citiesThere are already useful collaborations in place between the two universities. For instance, in the study of urbanisation, ETH Zurich’s Future Cities Laboratory has a similar interdisciplinary approach to UCT’s African Centre for Cities.Both centres bring together environmental challenges, such as landscape resource consumption, with social development, such as inclusion and housing.Technical engineering is the core of the Future Cities expertise, which would add great value to the work of the ACC, says Professor Danie Visser, the deputy vice-chancellor responsible for research.A hub of major networks in Africa, the ACC is the continent’s leading university-based urban research centre and has become a sought-after research partner.ETH Zurich is where Albert Einstein received his diploma in 1901.Source: UCT
This solution is absolutely good. I use it to spray beneath my weave when its tight and/or itchy and it does the trick. It does say potent and it definitely is so dont spray too generously if you dont like the smell, but that doesnt trouble me as the relief i get is really worth it. Will invest in again and advised. No other spray does the trick like this one particular for me.This solution is absolutely good. I use it to spray beneath my weave when its tight and/or itchy and it does the trick. It does say potent and it definitely is so dont spray too generously if you dont like the smell, but that doesnt trouble me as the relief i get is really worth it. Will invest in again and advised. No other spray does the trick like this one particular for me.Certainly stops the itching. Smells fresh and certainly stops the itching when you have braids.Key specs for Potent Jamaican Black Castor Oil Antiseptic Herbal Refresher Hair and Scalp Detangler Spray For All Hair Types, Use on Braids, Weaves, Wigs, Natural and Relaxed Hair:Energize and revitalize the scalp to increase circulation to the skin to promote hair growth. Soothe the scalp & control many scalp problems Gentle cleanising and removes odor-causing bacteria & help control dandruffHelp prevent breakage, control split ends Detangles & Conditions, Moisturises & helps Eliminate itchy scalp, Infused with panthenol & anti-oxidents Prolongs the life of the weave keeps the hair smelling fresh.You get multiple benefits without greasiness or loosening of your style. Keep your hair looking great and smelling fresh with this spray.Enriched with Black & White Pepper Oil to Energize & Revitalize the scalp increasing circulation to the skin to promote hair growthThe high contents of the oil(s) and our blended nutrient supplement penetrate deeply in the hair and scalp to deliever noticeable hair benefits. All Ingredients are 100% Natural. No Additives, No Colour, No salt.Comments from buyers“Potent smell but worth it, Definitely stops the itching!”Certainly stops the itching. Smells fresh and certainly stops the itching when you have braids.
8 Best WordPress Hosting Solutions on the Market Tags:#business#Features#web Why Tech Companies Need Simpler Terms of Servic… What really angered Gladwell was Anderson’s verdict on journalists. Gladwell writes:“It is not entirely clear what distinction is being marked between ‘paying people to get other people to write’ and paying people to write. If you can afford to pay someone to get other people to write, why can’t you pay people to write? It would be nice to know, as well, just how a business goes about reorganizing itself around getting people to work for ‘non-monetary rewards.’ Does he mean that the New York Times should be staffed by volunteers, like Meals on Wheels?”While this question is valid, it misses the point. It does not matter whether journalism should be free or not. The issue is that those old media profit margins are nowhere to be found anymore. And so the money dissipates, the way that the big VC money from the ’90s can no longer be deployed in tech.To answer Gladwell’s question, journalists will still get paid, but they will get paid to work at smaller outfits, like ReadWriteWeb.Free, abundant content and more nimble, agile news sources from the blogosphere and Twitter are striking a deadly blow to old media. Old media cries because it can’t figure out how exactly to remain the way it was. Ultimately, it can’t.Monopoly: When Free Bites Most of the discussion around Free focuses on the freemium model and media. When we wrote about Free earlier, we focused on a different side of it: how Free can be dangerous.The problem is that large companies can exploit Free in a way that is essentially monopolistic. A large company could enter a brand new market to undermine competition. Consider Google Docs, a completely free consumer product that serves no ads and competes with Microsoft Office. A subtler example is Gmail, which does display ads (even if they don’t attract many clicks) and has limited storage, but the limit is so high (2.5 GB) that the product is essentially free.Free can also be used to kill off competition and create a barrier to entry. IBM was the main player behind the open-source project called Eclipse, a platform for building software applications. Seemingly innocent and even good for the world, the initiative managed to kill off all of the small and mid-sized players in the market within five years. In doing so, it killed innovation and became the de facto tool for building Java applications.When I spoke about the danger of Free during a recent summit on Freeconomics, I brought up a point that did not seem to resonate with the audience. I wondered, what are the moral implications of Free, and what specific impact does Free have on children? For example, what is it like to grow up in a world in which most software is Free? Does Free create a sense of entitlement? Does it lead people to wonder why they should pay for anything at all? Where do we draw the line on what should and should not be free? These questions are not simple and are certainly far from being answered.ConclusionClearly, Free and Freeconomics are broad and complex topics. No single post could begin to address all of the issues involved. Anderson’s book is timely and important. While we need to be careful, Free is also inevitable. Not only is it our future, it is already our present. So we need to understand what it is and what impact it has on the Internet, our lives, and our children.The debate that is unfolding around Free is fascinating to follow and even more fascinating to participate in. So join the conversation with your posts, comments, and tweets! Related Posts A Web Developer’s New Best Friend is the AI Wai… Top Reasons to Go With Managed WordPress Hosting alex iskold 1 Chris Anderson’s new book, Free: The Future of a Radical Price (available for free in text form and as an audio book), is stirring controversy and a spicy conversation around the blogosphere. The current wave of discussion started with a critical review by Malcolm Gladwell in the New Yorker. In his review, Gladwell defends journalism and goes negative on “Free.” Seth Godin, who till then had stayed out of the debate, penned an instantly classic Godin post titled “Malcolm is wrong.”Mike Masnick followed on TechDirt with an insightful post in which he attributes some of Gladwell’s confusion to the way that Anderson wrote the book. Masnick says that the book does not provide enough details on the mechanics and applications of Free. (I haven’t read the book, so I can’t comment on that.) Fred Wilson joined the conversation with a sharply delivered post on Freemium and Freeconomics. He gives examples of the kinds of Free that actually work.Mark Cuban followed with the somewhat metaphysically titled post, “When you succeed with Free, you are going to die by Free.” And last but not least, Brad Feld pondered, “Would you want it if it were free?”So, as Albert Wenger wrote recently, there is “continuous confusion about free.”This is because the topic is broad, and everyone is taking a different angle. In this post, we will break down Free into three separate classes: the kind that actually works, another that struggles, and the last that can be dangerous.Freemium: When Free Really Works Fred Wilson nails it on the head when he identifies the two instances when Free actually works. The first instance is the service or software that offers a free trial and then converts users into paying customers. There are different flavors of this approach, the most popular being, give the basic version for free and charge for the advanced version.An early example of this model was online email, where you got a certain amount of storage for free and had to pay for more (see more about this, though, in the section on when Free is dangerous). Other examples in this category include project management software, like 37signals, and online photo collections, like Flickr.The second instance that Wilson identifies is the consumer service that manages to build a massive audience. Citing Facebook as an example, Wilson says, “Free gets you to a place where you can ask to get paid.” He argues that because Facebook has managed to amass such a valuable asset, it is able to monetize in any number of ways. Citing Business Insider, he lists Facebook’s revenue:$125 million from brand ads,$150 million from its ad deal with Microsoft,$75 million from virtual goods,$200 million from self-service ads.Interesting that all but one revenue source here (the virtual goods) is advertising. The only thing that consumers of this Free service were willing to pay for was a supplemental service in the form of virtual goods.In any case, the main point is that, given a truly massive audience, monetization opportunities present themselves, at the very least in the form of advertising.Old Media: When Free CriesIt is ironic that the very thing that makes large consumer services successful also makes old media cry. Online advertising does not seem able to deliver the kind of revenue that old-fashioned subscription services did. The culprit? A drastic drop in the cost of publishing, and complete destruction of barriers to entry. Even at the turn of the century, publishing was a closed game. Today, anyone can be a publisher, thanks to the read/write Web (no pun intended).
With This One Question, You’ll Never Need an Ic… Why is it that customer service never seems to get any innovation attention? For decades, providing great customer service has been a constant challenge and expense, yet relatively few technologies exist to ease the difficulty or cost. Sales and marketing see new software arrive every year, yet customer support has scarcely changed in the last half-century, save for better issue-tracking tools. Technology has brought an expectation of immediacy from the consumer — an expectation impossible to fulfill in customer service. According to LivePerson, 34 percent of consumers wouldn’t rate a customer experience as excellent if it took the company more than a minute to respond. The average customer service response times? Almost three minutes for chat and 17 hours for email. SuperOffice reports that one in five companies fail to regularly respond to chat requests entirely. Over a decade ago, chatbots promised to solve these problems with 24/7 support. But, as we can see from the dearth of chatbot deployments in the industry, that promise hasn’t been fulfilled. Theories as to why vary, but most agree that chatbot interactions are unintelligent, frustrating, and obviously not human; at the end of the day, they didn’t resolve the customer’s need. Increasingly, the strategy to make service better is to not provide any service at all. Instead, companies try to “enable” customers to find their own answers and solutions by deflecting their requests to an FAQ page or a form. While this saves time for support agents, it rarely provides a satisfactory end-customer experience. If the customer is fixing his own problems, the company gets none of the loyalty (or retention stats) that result from a customer feeling “looked after.” There’s an enormous difference between resolving a problem and deflecting it. What Customers WantCustomer loyalty is the fuel that drives successful businesses. Keeping loyal customers is far more valuable than finding new ones — increasing customer retention by as little as 5 percent can lead to a 95 percent profit spike. And from the opposite perspective, NewVoice Media’s latest Serial Switchers report found that, in 2018, bad customer service cost businesses more than $75 billion. In other words, companies that figure out the customer service equation and generate loyalty could collectively add billions to their bottom line. So what’s keeping customer service teams from claiming that lost revenue? What Forbes contributor and customer experience expert Stan Phelps calls “the customer expectation gap.” Phelps defines this gap across three dimensions, grounding each in data from IBM Institute for Business Value report:Speed. More than eight in 20 consumers want faster response times, according to the report.Consistency. Sixty-eight percent of those surveyed said they want customer service teams to harmonize their experiences across all channels of communication.Personalization. Of those surveyed, 76 percent expect customer service teams to understand and address their individual needs.What can customer service teams do to close the gap? Support agents can only help so many customers per hour, and pushing them to work faster cuts consistency and personalization. Instead, companies like Thankful are taking on the challenge with fresh AI technology and solutions, enabling companies to provide service that’s quick, personable, and consistent. In essence, Thankful hopes to fulfill the long-forgotten promise of customer service: giving customers what they want.The Tech Customer Service NeedsThankful’s mission to bring artificial intelligence to bear on shoddy customer service began when CEO Ted Mico met co-founder and CTO Evan Tann while he was developing an AI-powered wine recommendation tool for customers.“I’d had a procession of bad customer experiences earlier that week,” Mico explains, “so I jokingly asked Evan, ‘Why are we working on fixing wine recommendations when customer service is so broken?’ Thankful was founded that week with the mission of making help human.” Realizing many of Mico’s service issues could’ve been handled without human intervention, Mico and Tann went to work on an AI platform. Tann released the first version of the software on GitHub the same day as Microsoft’s BotBuilder. It blew up quicker than the big-budget build, and Tann’s radical approach soon made it to the front page of Hacker News. Despite the initial acclaim, Tann’s team had to radically rewrite the codebase over several years before the platform could attain the 99 percent out-of-the-box accuracy rate the brand used as a benchmark before it could launch to businesses.“Most [early] bots couldn’t provide correct responses after a couple of tries, which frustrated early-adopting consumers, businesses, and influencers in the space,” Madhu Mathihalli writes in industry magazine TotalRetail. “We’re not a bot,” Mico stresses. “In fact, more than 90 percent of incoming queries we’re dealing with are email, not chat. Thankful is the brain that governs service via any text-based channel.” “The key to great service is understanding what the customer wants and being able to deliver what the customer needs,” Mico adds. “At Thankful, we talk a lot about the five pillars that make up great customer service — speed, knowledge, accuracy, empathy, and thoroughness. Any of these pillars is hard for technology to emulate — getting all five to work together took almost three years of programming.” Faster Is FirstOnce Mico and Tann had an accurate model, they set their sights on the most glaring of the three customer service gaps: speed. “Consumers’ expectation for immediate service was created by tech, and it can only be solved by tech,” Mico argues. “We wanted technology to deliver on the promise of solving problems for the customers, delivering a human-like experience that makes them feel as though they’re being properly looked after.” “We currently average 40-50 percent resolution rates for our e-commerce clients,” he says. Without an agent in the loop, Thankful still strives to provide a high level of service. This allows a company’s human agents to focus and dedicate more time to the remaining issues, which are often more complex. Consistency Is CriticalThe second piece of the customer service puzzle, consistency, is the one that Mico and Tann think has been most absent from midmarket online retailers. Gladly’s 2018 Customer Service Expectations Survey revealed that 76 percent of customers receive conflicting answers when they ask different support agents the same question. Mico says that the replicable nature of e-commerce customers’ challenges is partially what led him and Tann to focus on the space. “It’s mostly repetitive issues like shipping, exchanges, returns, and product information: perfect for machine learning,” he says, “but now Thankful is also capable of much more complex e-comm-related actions.”The Proof Is in PersonalizationConsistency, of course, can be a double-edged sword. Customers rightly expect to have their individual circumstances considered, which most rules-based AI platforms fail to do. Mico acknowledges that Thankful can’t honor every customer request, but he explains that it can make exceptions. “We remember who you are — if you’re a longtime customer or VIP member, Thankful takes this information into account and responds appropriately,” he says. “Additionally, our AI is smart enough to understand context such as key information, like an order number, so you won’t have to repeat yourself later on — it will retain information conversationally just like a human, but with a better memory.”In the future, Mico hopes to make Thankful even more “human” in its personalization skills. “We get tons of thank-you responses from customers with smileys. Customers assume that because the problem is being solved in a human-like way that a human is responsible. Customers don’t tend to send heart emojis to robots,” he says.But if more companies start adopting a similar approach to customer service, customers just might. Tags:#chatbot#customer service#customer service technology#Personalization Related Posts How Self-Service Technology Can Boost Startup G… Brad AndersonEditor In Chief at ReadWrite AI is Not the Holy Grail of Sales, at Least Not… Brad is the editor overseeing contributed content at ReadWrite.com. He previously worked as an editor at PayPal and Crunchbase. You can reach him at brad at readwrite.com. Man or Machine? For Better Customer Service, Us…
The content of this field is kept private and will not be shown publicly.
(Eds: correcting headline) Vladivostock (Russia), Jul 24 (PTI) Five Indian shuttlers, including Ajay Jayaram, progressed to the men’s singles second round of the USD 75,000 Russia Open BWF Tour Super 100 here today. Jayaram, who finished runners-up at the White Nights International Challenge earlier this month, brushed aside Canada’s Xiaodong Sheng 21-14 21-8 in the opening round match to set up a clash with compatriot Subhankar Dey, who got a bye in the first round.Pratul Joshi dumped Canada’s Jeffrey Lam 21-11 21-8 and will take on Israel’s Misha Zilberman at the Sport Hall Olympic tomorrow. Among others, Mithun Manjunath, Siddharth Pratap Singh and Rahul Yadav Chittaboina also reached the second round. Mithun defeated Belgium’s Elias Bracke 21-14 21-13, Siddharth beat Malaysia’s Jia Wei Tan 21-17 21-16, while Rahul streamrolled Russia’s Maksim Makalov 21-11 21-10. While Rahul will face eighth seeded compatriot Sourabh Verma, Siddharth meets fellow Indian Bodhit Joshi. Parupalli Kashyap and RMV Gurusaidutt, who got byes in the first round, will face Japan’s Ryotaro Maruo and Russia’s Vladimir Malkov respectively. Chirag Sen, who was also handed a bye in the first round, will take on the top seeded Spaniard Pabo Abian. Also in action tomorrow will be Vaidehi Choudhari, Sai Uttejitha Rao Chukka, Vrushali Gummadi, Mugdha Agrey and Rituparna Das in the women’s singles. The men’s doubles team of Arun George and Sanyam Shukla will also begin its campaign tomorrow. The duo will take on local pair Vladimir Nikulov and Artem Serpionov. PTI ATK ATK AHAHAH
Chelsea Maurizio Sarri Share via Email Share on WhatsApp Share on LinkedIn Reuse this content The Fiver: sign up and get our daily football email. Topics Europa League Share on Pinterest Dynamo Kyiv, second in the Ukrainian league behind Shakhtar Donetsk, will pose an awkward threat in the last 16, though David Luiz has suggested recent setbacks have served to steel Chelsea’s resolve. The flurry of team meetings with Sarri in the midst of the poor run have seen slight tweaks made to the side’s tactical approach.“You have to be intelligent and clever to find solutions,” the Brazil defender said. “We tried to find a solution in those meetings and I think we did that. You need to be strong to say the truth and we did that. That’s how we reversed the negative moment to a positive moment.“You don’t change your character because of the situation, you change the situation. Sarri is a great human, someone with love and passion for football, loving with people and trying to help everyone, giving the best advice. When you lose a game, like we did [6-0] at Manchester City, no one is going to be happy and coming here joking around. He’s a real person and real people have feelings, good and bad. But we turned it round.”Chelsea (probable, 4-3-3) Caballero; Zappacosta, Christensen, David Luiz, Alonso; Barkley, Kovacic, Loftus-Cheek; Willian, Giroud, Pedro.Dynamo Kyiv (probable, 4-2-3-1) Boyko; Kedziora, Kadar, Burda, Mykolenko; Shapeliev, Sydorchuk; Tsygankov, Buyalskiy, Shaparenko; Rusyn.Kick-off 5.55pm. TV BT Sport 2. news Share on Facebook Maurizio Sarri believes his tenure at Chelsea will extend beyond the end of the season, regardless of securing qualification for the Champions League, and has held talks with the club’s hierarchy to plan the team’s preseason activities.Sarri will oversee the first leg of the Europa League last‑16 tie against Dynamo Kyiv on Thursday night, with Chelsea having responded well to a run of five defeats in 10 domestic games. The team performed spiritedly in the Carabao Cup final, which was lost on penalties to Manchester City, while successive Premier League victories in the days since have left them only five points behind third-placed Tottenham, with a game in hand over all the clubs above them. Share on Messenger Share on Twitter Dynamo Kyiv Read more De Jong to Tadic: six players behind Ajax’s Champions League revival There also remains the possibility of securing a return to Europe’s elite club competition by winning the Europa League, with the upturn serving to alleviate some of the immediate pressure on Sarri.His position had come under considerable scrutiny over the last few months but he has spoken with the director, Marina Granovskaia, about the club’s summer and believes that willingness to plan for next term is an indication he will remain in charge.Sarri had been critical of the preseason schedule he inherited last year, which involved friendlies in Australia, Ireland and France, an itinerary he had tactfully described as “unusual”. “But we were talking about the problem of the next preseason,” he said of his discussions with the board. “We were trying to organise in the best way the next preseason. I’ve said it’s not important if I’m here next season. At this moment, it’s important only the results.“In this moment, only the Europa League is important. In this moment, Dynamo Kyiv is everything. I am confident [of retaining his position] otherwise I wouldn’t be able to do my work. I have to think like this if I want to do my job in the next way.”Chelsea are due to play two fixtures in Japan in mid-July, against the reigning J-League champions Kawasaki Frontale and, potentially, Barcelona. They are also considering holding a training camp in Europe, a retreat more in keeping with the preparations Sarri enjoyed at Napoli.“I’m confident,” he added of his own future. “I was confident in the past, and I am confident now. But I want to think only about our performances and our results, nothing else.”
Promoter Bob Arum on Sunday called for an investigation into the controversial split-decision verdict that saw Timothy Bradley deal superstar Manny Pacquiao his first defeat since 2005.Arum said there would be no rematch between the fighters unless Nevada attorney general Catherine Cortez Masto launched a probe into the scoring of Saturday night’s WBO welterweight title fight, Yahoo! Sports reported.It was widely believed that Pacquiao won the contest, having consistently landed cleaner and more forceful punches throughout, but the judges didn’t see it that way.Two judges scored the fight 115-113 to Bradley, while the other scored it 115-113 to Pacquiao. The decision was met with boos at the MGM Grand arena.“I want to investigate whether there was any undue influence, whether the [Nevada Athletic Commission] gave any particular instruction and how they came to this conclusion,” said Arum, whose company promotes both fighters.“If this was a subjective view that each of [the judges] honestly held, OK. I would still disagree, but then we’re off the hook in terms of there being no conspiracy.“But there needs to be an independent investigation because it strains credulity that an event everybody saw as so one-sided one way all three judges saw it as close. … the whole sport is in an uproar. People are going crazy.”Source: Fox Sports